Terms and Conditions bonos138 – Platform Guidelines

01Introduction & Acceptance of Terms

Welcome to bonos138, an online gaming platform operating under the domain bonos138.pro. This Terms and Conditions document constitutes a binding agreement between you ("Player" or "User") and bonos138 ("Platform", "Us").

By accessing, registering, or using any part of the bonos138 platform — including the website, mobile app, and all services provided — you confirm that you have read and agreed to comply with all terms stated herein, along with our Privacy Policy and Responsible Gaming Policy, which form part of this agreement.

Bonos138 reserves the right to update or modify these terms at any time. Changes take effect immediately upon publication on the platform. It is your responsibility to review these terms periodically. Continued use of the platform following any amendment constitutes your acceptance of the changes.

02Eligibility & Account Registration

To use the bonos138 platform, you must meet all of the following eligibility requirements:

• Aged 18 years and above on the date of registration.
• Registering using personal information that is true, accurate, and complete — including full name, phone number, and valid bank details.
• Not currently located in a country or region where the use of this platform is prohibited by local law.
• Never previously suspended or banned from bonos138 for any reason.
• Registering under your own name and not on behalf of another party.

Account registration is free. During the registration process, you are required to provide an active mobile number for OTP verification and valid Malaysian bank details for deposit and withdrawal purposes.

03User Account Policy

One Account Per User: Each individual is only permitted to hold one account at bonos138. Owning more than one account — whether under a different name, phone number, IP address, or device — is strictly prohibited and may result in the closure of all associated accounts along with forfeiture of any remaining balance.

Account Security: You are fully responsible for all activities that occur in your account. Do not share your password or login credentials with anyone. bonos138 will never ask for your password through any channel.

KYC Verification: bonos138 conducts a KYC process for all withdrawals exceeding a specified limit. You may be required to submit a copy of your identity card (MyKad), bank statement, or other supporting documents. Failure to provide the requested documents within the stipulated timeframe may result in the suspension of your withdrawal processing.

• The name on your bonos138 account must match the name on the bank account used.
• Any attempt to use another person's bank account will result in withdrawal cancellation.
• Bonos138 reserves the right to conduct additional identity verification checks at any time.

04Deposits & Withdrawal of Funds

Bonos138 supports a variety of local Malaysian payment methods for player convenience:

• Deposit: DuitNow QR, FPX Online Banking, Touch 'n Go eWallet, Boost, and direct bank transfer to the designated account.
• Withdrawal: Direct bank transfer (FPX), DuitNow, and supported e-wallets.

Processing Time:

• Deposits are processed within 5–15 minutes once payment is confirmed.
• Withdrawals via DuitNow are processed within 30 minutes to 2 hours on business days.
• Withdrawals via bank transfer require 2–6 hours depending on the time and bank used.

Transaction Limits: Minimum and maximum deposit and withdrawal limits are as set on the platform's payment page. bonos138 reserves the right to change these limits at any time.

Bonos138 does not charge any fees on withdrawals. However, your bank or e-wallet provider may impose their own charges, which are beyond our control.

05Bonuses & Promotions

Bonos138 offers a wide range of promotions and bonuses, including welcome bonuses, reload bonuses, cashback, and special promotions for selected events. All bonuses are subject to the following terms:

• Wagering Requirements (Rollover): Each bonus has its own wagering requirements that must be met before a bonus withdrawal is permitted. Wagering requirements are clearly stated on each promotions page.
• Validity Period: Bonuses have a limited validity period. Unused bonuses within the specified period will expire automatically.
• One Bonus at a Time: Players may only activate one bonus at a time unless otherwise stated.
• Eligible Games: Not all games contribute toward bonus wagering requirements. Please check the list of eligible games on the relevant promotions page.
• Maximum Betting Limit: When fulfilling bonus wagering requirements, the maximum bet allowed is as stated in the relevant promotion terms.

Any bonus-related disputes must be raised within 7 days from the date the bonus was awarded. bonos138 will not consider any disputes submitted after this period.

06Game Rules

The bonos138 platform offers a wide variety of games including slots, Live Casino, sports betting, and arcade games. Each game category has its own rules as stated within the game interface. General rules applicable to all games are as follows:

• Game results are final and cannot be disputed unless there is clear evidence of a verifiable technical failure confirmed by the system.
• In the event of a technical failure or connection disruption during a Live Casino or sports game, bonos138 will settle bets based on records stored in the system.
• Slot games use Random Number Generator (RNG) independently audited by a third party to ensure fairness.
• For Sports Betting, all odds displayed at the time a bet is placed are the applicable odds — including live betting odds that change as the match progresses.
• Any attempt to exploit bugs, software errors, or system vulnerabilities is prohibited and may result in immediate account closure.

For Live Casino, players must respect the dealer and fellow players. Any disrespectful or disruptive behaviour during a game session may result in removal from the table.

07Prohibited User Conduct

To maintain platform integrity and fairness for all players, the following activities are strictly prohibited at bonos138:

• Using automated software, bots, or any other tools to automate gameplay or betting.
• Colluding with other players to manipulate game outcomes (collusion).
• Transferring funds between different bonos138 accounts for the purpose of balance transfers or money laundering.
• Using a VPN or other methods to conceal your actual location.
• Attempting to hack, disrupt, or access unauthorized sections of the platform.
• Registering multiple accounts to claim bonuses repeatedly.
• Using another person's credit card or bank account without authorization.

08Data Security & Privacy

Bonos138 takes the protection of your personal data seriously. All information collected is subject to Privacy Policy our policy, which complies with the Malaysia Personal Data Protection Act (PDPA).

• All financial transactions are protected with 256-bit SSL encryption.
• Your personal data will not be sold or shared with third parties without your consent, except for legal compliance purposes.
• Bonos138 uses a two-factor authentication (2FA) system to secure your account during withdrawals.
• You have the right to request access, correction, or deletion of your personal data by contacting our support team.

By using the bonos138 platform, you agree to the collection and use of your data as described in our Privacy Policy. Please review the Privacy Policy for more information.

09Platform Liability Limits

Bonos138 strives to provide a stable and reliable service; however, we cannot guarantee that the platform will always be free from technical disruptions. Our liability is limited as follows:

• Bonos138 is not liable for any losses arising from interruptions to your internet connection.
• We are not responsible for delays caused by third parties such as banks or payment providers.
• Bonos138 does not guarantee that the platform will be available without interruption at all times. Scheduled maintenance will be announced in advance where possible.
• In the event of a technical failure affecting game outcomes, bonos138 reserves the right to void the affected rounds and return the bets to players.

10Account Suspension & Closure

Voluntary Closure: Players may request account closure at any time by contacting the bonos138 support team. Prior to closure, all valid balances will be transferred to your registered bank account subject to applicable withdrawal conditions.

Suspension by Platform: bonos138 reserves the right to suspend or close your account without prior notice if:

• There is suspicious or potentially fraudulent activity on the account.
• You have violated any of the rules stated in these terms.
• Your registration details were found to be false or misleading.
• You failed to submit the requested KYC documents within the specified timeframe.
• There is a directive from the relevant authorities.

Balance at Closure: In the event of account closure due to a violation, bonos138 reserves the right to forfeit the account balance including all pending bonuses. Balances derived from original deposits (excluding bonuses) will be considered for refund subject to an investigation.

Self-Exclusion: Players who need help managing their gambling habits may request a temporary or permanent self-exclusion through the support team. We fully support this option as part of our commitment Responsible Gaming us.

11Amendment of Terms and Conditions

Bonos138 reserves the right to amend, update, or replace any part of these terms and conditions at any time at our sole discretion. Amendments take effect immediately upon publication on the platform.

• Material amendments that significantly affect player rights will be communicated via in-platform notifications or email to the registered account.
• Continued use of the platform following any amendments constitutes your acceptance of the revised terms.
• If you disagree with any amendments made, you have the right to request account closure and withdrawal of your balance.

The "Updated" date shown at the top of this document indicates the last date these terms were revised. You are advised to review this page periodically.

12Contact Us

If you have any questions, concerns, or need further clarification regarding these terms and conditions, the bonos138 team is ready to assist: